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Those who use it 2x their results with DermaGlow
General Questions
Can I Go Out In The Sun After Using DermaGlow?
What does it feel like?
Will I tan or burn?
What’s included with my purchase?
Does it come with a money-back guarantee?
Is shipping really FREE?

Money Back Guarantee & Warranty:
We’re Committed To Your Satisfaction!
Shop with confidence, knowing that your happiness is our #1 priority.
90-DAY MONEY-BACK GUARANTEE
My Derma Dream stands behind every skincare device we sell with a one-year warranty. It must work as promised – and continue to work free of manufacturer defects – or you can exchange it for replacement within one year of receipt.
For all refunds, returns, and exchanges, proof of purchase is required.
90-DAY SATISFACTION GUARANTEE
Here at My Derma Dream, we proudly stand behind every skincare device, topical, and accessory we sell with a generous 90-day satisfaction guarantee. Learn More
ORDER CANCELLATION POLICY
Made a mistake with your purchase? Changed your mind or need to alter your order? Order cancellations and changes can be initiated within 59 minutes of purchase; contact info@mydermadream.com for assistance.
Unfortunately, after 59 minutes, because we’re committed to the fastest possible order delivery, we’re unable to cancel your order.
However, you’re welcome to return the package to us unopened, as received, within 7 days of delivery for a full refund minus a restocking fee and any return shipping fees that will be processed within 14 days of receipt with credit applied back to the original method of purchase.
WANT TO INITIATE A REFUND OR RETURN?
All refunds and returns must be initiated via a email to info@mydermadream.com with our Dream Team who will provide the necessary documentation and walk you through the process.
A reminder that all refunds, returns, and exchanges require proof of purchase and proof of product condition via photos.
And the purchased product and packaging (including unused portions of topicals & consumables) must be returned with the documentation provided during your call with our Dream Team within 90 days of purchase.
WANT TO INITIATE A REFUND OR RETURN?
All refunds and returns must be initiated via a phone call to +1 786-442-2626 with our Dream Team who will provide the necessary documentation and walk you through the process.
A reminder that all refunds, returns, and exchanges require proof of purchase and proof of product condition via photos.
And the purchased product and packaging (including unused portions of topicals & consumables) must be returned with the documentation provided during your call with our Dream Team within 90 days of purchase.

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