Use The MyoGlow Habit Tracker & Rewards App

Track, Transform, and Earn Rewards with My Derma Dream

  • Track Your Habits: Log your daily skincare routines and stay consistent.

  • Visual Progress: Take selfies to visually track your skin’s transformation.

  • Earn Rewards: Unlock amazing rewards like free products for your dedication.

  • User-Friendly: Designed to make your skincare journey fun and simple.

  • Stay Motivated: Helps you get the most out of your device and achieve radiant, youthful skin.

5 Simple Steps to MyoGlow Success

Trouble Shooting

Guide

Troubleshooting Guide

General Questions

Is this technology safe?

Yes, absolutely! All technologies included are safe. Even on MyoGlow's highest settings, you’ll feel nothing more than warmth or a gentle tingling. It’s super easy to use. Just follow the instructions provided.

Is it waterproof?

Do not submerge in water. Do not use it in the bathtub or shower. While the head is designed for contact with skincare serums and creams and you can easily wipe clean, the device should never be submerged in water.
Is MyoGlow Safe To Use?
Absolutely! MyoGlow is crafted with care, ensuring it’s gentle yet effective for your skin. However, we understand everyone’s skin is unique. If you have specific health concerns or conditions, chatting with your healthcare provider before trying out new skincare gems like MyoGlow is a smart move. This way, you can feel completely at ease, knowing it’s the perfect match for your skincare journey.

Is the MyoGlow noisy?

No! MyoGlow is as loud as an electric toothbrush. For best results, it’s recommended that you use it in combination with activator serum; you’ll feel a slight tingling sensation, which indicates the device is working its magic.

Can I use it while wearing jewelry?

No, you need to remove all jewelry and piercings during the treatment. This ensures that they don’t get caught, or cause any damage.

What’s included with my purchase?

Your shipment will include your very own unlimited-use MyoGlow with a USB charging cable, storage bag, & user guide.

Does it come with a money-back guarantee?

Absolutely! Any products you buy from us and you'll automatically get our 90-Day Timeless Beauty Guarantee!


That way you can make our products part of your daily skincare routine. 

And, if you’re not absolutely delighted, for any reason, simply return your products with original packaging to receive your refund (minus shipping & restocking).

We insist–because your satisfaction is our #1 priority!

Is shipping really FREE?

Yes! We offer FREE SHIPPING, worldwide!

**One year warranty from the date of delivery. Please keep the receipt to record the purchase/delivery date.**

Need more help?  
Our super customer service team is available 24/7 to offer support and answer any questions you may have.

Money Back Guarantee & Warranty:

We’re Committed To Your Satisfaction!

Shop with confidence, knowing that your happiness is our #1 priority.

90-DAY MONEY-BACK GUARANTEE

My Derma Dream stands behind every skincare device we sell with a one-year warranty.  It must work as promised – and continue to work free of manufacturer defects – or you can exchange it for replacement within one year of receipt.  


For all refunds, returns, and exchanges, proof of purchase is required. 

90-DAY MONEY-BACK GUARANTEE

Here at My Derma Dream, we proudly stand behind every skincare device, topical, and accessory we sell with a generous 90-day, money-back guarantee: 


Try your purchase for 90 days, RISK-FREE.


Make it a part of your skincare routine. 


Experience for yourself the promised skin rejuvenating and/or self-care effects. 


Plus–to maximize your overall results, we invite you to enjoy 60 days of 1:1 Beauty Consultations with our Derma Dream experts.  During 60 days, you can expect us to go above and beyond to guarantee you experience skin rejuvenating effects with our products that build your confidence and that make you feel beautiful – and comfortable – in your own skin.


If, for any reason, you’re nothing less than THRILLED with the overall effects on your appearance and your experience with our products, simply email us at info@mydermadream.com to initiate the return of your purchase with the original packaging within 90 days of purchase to receive a FULL REFUND (minus shipping & handling).  


We insist–because your happiness is our #1 priority!

ORDER CANCELLATION POLICY

Made a mistake with your purchase?  Changed your mind or need to alter your order?  Order cancellations and changes can be initiated within 59 minutes of purchase; contact info@mydermadream.com for assistance. 


Unfortunately, after 59 minutes, because we’re committed to the fastest possible order delivery,  we’re unable to cancel your order.  


However, you’re welcome to return the package to us unopened, as received, within 7 days of delivery for a full refund minus a restocking fee and any return shipping fees that will be processed within 14 days of receipt with credit applied back to the original method of purchase.  

WANT TO INITIATE A REFUND OR RETURN?

All refunds and returns must be initiated via a email to info@mydermadream.com with our Dream Team who will provide the necessary documentation and walk you through the process.


A reminder that all refunds, returns, and exchanges require proof of purchase and proof of product condition via photos. 


And the purchased product and packaging (including unused portions of topicals & consumables) must be returned with the documentation provided during your call with our Dream Team within 90 days of purchase. 

WANT TO INITIATE A REFUND OR RETURN?

All refunds and returns must be initiated via a phone call to +1 786-442-2626 with our Dream Team who will provide the necessary documentation and walk you through the process.


A reminder that all refunds, returns, and exchanges require proof of purchase and proof of product condition via photos. 


And the purchased product and packaging (including unused portions of topicals & consumables) must be returned with the documentation provided during your call with our Dream Team within 90 days of purchase. 

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